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COVID-19 information for business

Dunedin will move from the Red to Orange setting within the COVID-19 Protection Framework at 11:59pm 13 April 2022.

COVID traffic light framework (updated 13 April 2022)

What it means for your business

The different traffic light levels of red, orange and green allow for different levels of business activity and customer capacity, dependent on the nature of your business.

For a summary of guidelines for life and business at the Orange setting please see: 

Vaccine pass verification

If your business has chosen to require customers or visitors to have My Vaccine Pass to enter, you must clearly display a poster advising customers of this. You can download a poster for printing here and here

To download the vaccine pass verifier and get more information on this tool, see:

Requirements for employees:

Some workplaces can only be staffed by vaccinated workers, as designated by the government.  To find out if your business falls within this mandate, see:

Tourism industry Information

There are regular webinars for the tourism industry run by Tourism New Zealand and Tourism Industry Aotearoa - see the links to these at the top of the page, under webinars.

Receive regular updates from Tourism Industry Aotearoa

Tourism Industry Aotearoa (TIA) is playing a key role in providing information to the visitor sector during the COVID-19 outbreak. They also act in an advocacy capacity to champion sector issues to the Government. If you would like to receive emails and updates from TIA during this time, sign up here or visit

Hospitality guidelines at Orange setting

Accommodation guidelines at Orange setting

Financial support

The Government has a targeted COVID Support Payment available for businesses struggling with revenue during the Omicron outbreak.

Each COVID Support Payment will be $4,000 per business plus $400 per full-time employee, capped at 50 FTEs or $24,000.

Applications for the first payment open on 28 February 2022, with payments starting from 1 March. Find out more here.

Additionally there have been changes made to the Small Business Cashflow Loans Scheme to increase the amount of funding available to eligible businesses through the introduction of a ‘top up’ loan up to $10,000. Flexibility in tax payment dates and terms have also been extended.  Applications are open until 31 December 2023. More info at

If you have employees who can’t work from home and have been told to self-isolate or are waiting on COVID-19 test results, you may be able to apply for the  Leave Support Scheme or the Short-term Absence Payment to help pay them.  From 9 am on Friday 10 December the Leave Support Scheme will be paid as a weekly payment rather than a two-weekly payment.

Financial support for businesses —

COVID-19 business support helpline - South Island

The government has launched a helpline to support businesses with one-off questions in the areas of human resources, employment relations and health and safety. The South Island support line number is 0800 505 096.

Enterprise Dunedin business support and information

Enterprise Dunedin is committed to working with city stakeholders to ascertain the best way we can all support the local economy during the COVID-19 global pandemic. The information and resources below comes from a wide range of official or business sector sources, the primary source being the New Zealand Government and its Ministries. Consider signing up to Enterprise Dunedin newsletters in order to receive information about upcoming opportunities and support.

If you haven’t already registered for the NZ COVID Tracer App, you can do so here. You will be given a QR code unique to your business, which all visitors should use to check in and out of the premises.

DunedinNZ Tourism Kōrero

Enterprise Dunedin's destination marketing team run a visitor industry Facebook group DunedinNZ Tourism Kōrero, which is a platform for discussion, ideas and resource sharing towards the future of tourism in Dunedin. If you are part of the wider visitor industry, join the discussion.

Good Food Dunedin - food business support

The Good Food Dunedin programme is coordinated by Enterprise Dunedin and encompasses food resilience as well as support and advice for food businesses. If you run a food business and would like support or advice, please get in touch with Akari Otsuka.

Other useful links

Check in for updates on COVID-19 from the Government and how you can help prevent the virus from spreading at Unite Against COVID-19.

Work and Income Employer FAQs:

Ministry of Business, Innovation and Employment (MBIE) information for workplace response, landlords and tenants, small businesses, health and safety, and building and construction

New Zealand exporters can access a panel of external experts at 0800 555 888. Exporters will also find supportive tools and resources from NZ Trade and Enterprise (NZTE)

Business cash flow and tax measures

Immigration New Zealand has updated information on border closures and extensions for visa holders, and how COVID-19 affects you as an employer of migrants in New Zealand.

MoneyTalks offers a free financial helpline offering budgeting advice and financial mentoring.

0800 345 123 or

Dunedin City Council news, services and facilities

Check the latest COVID-19 information from the Dunedin City Council here.

Rates deferral requests

If you need to discuss rates deferral linked to the August/September 2021 lock down, please fill in the following form:

Other support information

COVID-19 business support helpline

The government has launched a helpline to support businesses with one-off questions in the areas of human resources, employment relations and health and safety. The South Island support line number is 0800 505 096.

Otago COVID-19 Welfare Helpline

An Otago COVID-19 Welfare Helpline has been established to help make sure everyone in the region receives the support they need during the various Alert Levels.

While we continue to ask people to contact the appropriate agency for help in the first instance, anyone in Otago who needs assistance in relation to emergency food, household goods/services or any other welfare-type requests can call 0800 322 4000.

Health information

This is a dashboard with up-to-date information and resources from the Ministry of Health, including updates for specific groups in society/industry.

Mental health advice

This page provides advice for looking after yourself and others and connects you to support services available near you.