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COVID-19 information for business

Enterprise Dunedin business support and information

Enterprise Dunedin is committed to working with city stakeholders to ascertain the best way we can all support the local economy during the COVID-19 global pandemic. The information and resources below comes from a wide range of official or business sector sources, the primary source being the New Zealand Government and its Ministries. Consider signing up to Enterprise Dunedin newsletters in order to receive information about upcoming opportunities and support.

Please ensure you are prominently displaying QR code posters for the NZ COVID Tracer app at every entrance to your business. This is now a mandatory requirement.

If you haven’t already registered for the NZ COVID Tracer App, you can do so here. You will be given a QR code unique to your business, which all visitors should use to check in and out of the premises.

DunedinNZ Tourism Kōrero

Enterprise Dunedin's destination marketing team have set up a new visitor industry Facebook group DunedinNZ Tourism Kōrero, which is a platform for discussion, ideas and resource sharing towards the future of tourism in Dunedin.  If you are part of the wider visitor industry, join the discussion.

Regional Business Partner Network (RBP) COVID-19 support

The Otago Regional Business Partner Network is available to support businesses through COVID-19. The service is funded by government and delivered by the Otago Chamber of Commerce. Their job is to discuss key business challenges with businesses and link you with the support that is available at this time. Please register on the Regional Business Partner Website and one of the team will be in contact. Please understand that demand for this support is significant and that the RBP team will get back to you just as soon as they can.

The additional government funds are to assist businesses to access 1-1 support with professionals to navigate the current environment and recover. Advice areas are as follows:

  • HR
  • Health and Wellness
  • Business Continuity Planning
  • Finance and Cashflow Management
  • Marketing and digital enablement

Businesses may be able to access up to $5000 (ex gst) in funding to fully fund advice in the areas above. Allocations are managed by the growth advisors and will be at their discretion.

Business Eligibility:

Businesses will need to have registered on the RBP Platform here and met with an RBP Growth Advisor to access this support. Businesses will need to meet these criteria. Please note these criteria have changed and now enable business with up to 100 FTE to apply for funding. Businesses are also required to have a NZBN number which can be applied for here.

Business Mentors New Zealand

The RBP also manage the Business Mentor Programme for Otago. They have a talented and diverse set of mentors available to work with businesses and help you through the weeks and months ahead. If you would like to be connected with a mentor, please register here:

Startup Dunedin information and support

Startup Dunedin has pulled together a selection of useful resources and links for entrepreneurs at any stage of their startup journey. See more.

Good Food Dunedin - food business support

The Good Food Dunedin programme is coordinated by Enterprise Dunedin and encompasses food resilience as well as support and advice for food businesses.  If you run a food business and would like support or advice, please get in touch with Ruth Zeinert.

Government information and financial support

Latest news:

Government boosts cashflow support for small businesses

The Government will provide interest free loans for a year to small businesses impacted by the COVID19 economic shock to support their immediate cashflow needs and meet fixed costs. The Minister of Finance and Minister of Revenue say the Small Business Cashflow Loan Scheme will provide assistance of up to $100,000 to firms employing 50 or fewer full time equivalent employees.

COVID-19 business support helpline

The government has launched a helpline to support businesses with one-off questions in the areas of human resources, employment relations and health and safety. The South Island support line number is 0800 505 096.

Check in for updates on COVID-19 from the Government and how you can help prevent the virus from spreading at Unite Against COVID-19.

Other useful links

Work and Income Employer FAQs:

Ministry of Business, Innovation and Employment (MBIE)  information for workplace response, landlords and tenants, small businesses, health and safety, and building and construction

New Zealand exporters can access a panel of external experts at 0800 555 888. Exporters will also find supportive tools and resources from NZ Trade and Enterprise (NZTE)

Business cash flow and tax measures

Immigration New Zealand has updated information on border closures and extensions for visa holders, and how COVID-19 affects you as an employer of migrants in New Zealand.

MoneyTalks offers a free financial helpline offering budgeting advice and financial mentoring.

0800 345 123 or 

Tourism industry Information

There are regular webinars for the tourism industry run by Tourism New Zealand and Tourism Industry Aotearoa - see the links to these at the top of the page, under webinars.

Receive regular updates from Tourism Industry Aotearoa

Tourism Industry Aotearoa (TIA) is playing a key role in providing information to the visitor sector during the COVID-19 outbreak. They also act in an advocacy capacity to champion sector issues to the Government. If you would like to receive emails and updates from TIA during this time, sign up here or visit

Dunedin Tourism Operator support

Become a member of the DunedinNZ Tourism Korero group on Facebook to get key news, information and research from the DCC City Marketing team and other researchers, and stay in touch with other Dunedin Tourism Operators. Regular zoom meetings are held for further information sharing.

Dunedin City Council news, services and facilities

Check the latest COVID-19 information from the Dunedin City Council here.

Support information

COVID-19 business support helpline

The government has launched a helpline to support businesses with one-off questions in the areas of human resources, employment relations and health and safety. The South Island support line number is 0800 505 096.

Otago COVID-19 Welfare Helpline

An Otago COVID-19 Welfare Helpline has been established to help make sure everyone in the region receives the support they need during the various Alert Levels.

While we continue to ask people to contact the appropriate agency for help in the first instance, anyone in Otago who needs assistance in relation to emergency food, household goods/services or any other welfare-type requests can call 0800 322 4000.

Health information

This is a dashboard with up-to-date information and resources from the Ministry of Health, including updates for specific groups in society/industry.

Mental health advice

This page provides advice for looking after yourself and others and connects you to support services available near you.